This was my first experience with Saratoga Honda service. Blown away by the attention, follow-up and resolution. The courtesy vehicle was great, too.
I always try to have her as my advisor. She is very nice and knowledgeable about my Ridgeline. I don't think she has ever steered me wrong.
I was initially told when I called that the part was in and would only take 5 minutes to install. When I arrived I was told it would probably take 30 to 45 minutes to get done.
I waited in the lounge for 1-1/2 hrs with no update provide.
When I went out to the service desk to ask what was going on I was told it was “just finished “
Disappointing
Warranty service was promptly handled.
On time. Greeted professionally, kept informed on the progress of the vehicle repairs while I waited and given pricing upfront. First time using Saratoga Honda for service and very glad I went there!
My service rep was very professional and informative about my vehicle. Service was completed in estimated time frame he told me also. Thank you
Lisa, Olivia, Cody and Kate were all super helpful in getting my new snow tires put on my civic. Not to mention the guys who put them on and found a couple other things that needed some tlc. The crew got me down the street for dinner while I waited and dropped my car off to me at the restaurant when it was done. Excellent service from start to finish, as always!
Much thanks, Melissa J
Staff. Always helpful and very pleasant
Great service!! Highly recommend!!
In and out . Don’t get any better than that
Melissa was helpful, knowledgeable and respectful. She explained everything that the technician has listed and discussed options with me.
Thank you for your good service.
My first experience at Saratoga Honda was pleasing.
Great service, as always!
Great customer service experience!
Thanks for the service you provided me
What an amazing job! Excellent customer service!
Excellent service - very happy
Always great service and professional and friendly staff.
Everything was completed in the time promised.
Additional work was suggested and a convenient day and time was agreed upon for a return visit.
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