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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4205 reviews 67%
4 star 1504 reviews 24%
3 star 153 reviews 2%
2 star 194 reviews 3%
1 star 185 reviews 3%
Review Us
Joanne M.
5 out of 5
11/10/2020
Excellent service as always
Ann C.
4 out of 5
11/10/2020
Tom was pleasant, professional and helpful. He answered my call at 7AM, scheduled same day service, checked my car in, called me a few times during the day to make me aware diagnosis & fees, and checked me out. A very nice touch to have the same tech from start to finish. Great job Saratoga Honda!
Mike S.
5 out of 5
11/10/2020
Everybody was great. Thank you.
Ellen D.
4 out of 5
11/9/2020
Agent was polite and understanding. My car was fixed on schedule and loaner car was available so that I coulcould keep my specialist appointment.
Ruth B.
5 out of 5
11/9/2020
Always excellent service.
David M.
5 out of 5
11/8/2020
Everything went as expected and Melissa was very professional.
Taylor W.
5 out of 5
11/8/2020
Shawn was great ????
William C.
5 out of 5
11/8/2020
Attentive service with appropriate communication on the status of my vehicle.
Robert P.
4 out of 5
11/7/2020
Accurate wait times. Thanks
Beth S.
5 out of 5
11/7/2020
Melissa was very helpful and real during the process. Thank you
Monica M.
5 out of 5
11/6/2020
Good job
Nancy M.
5 out of 5
11/6/2020
Ms. Moore was knowledgeable, helpful and thorough. I appreciated her friendly manner.
Paul S.
1 out of 5
11/6/2020
I found waiting an hour and a half for a NYS inspection a bit extreme.
Thomas M.
4 out of 5
11/6/2020
Friendly service. Knowledgeable staff. Wish they could have also fixed the squeaky sound from my break.
Diane B.
5 out of 5
11/6/2020
I thing was fabulous -Nick was very accommodating !!!:)
Patricia B.
5 out of 5
11/6/2020
The service department has always provided excellent customer service.
Mark W.
4 out of 5
11/6/2020
My vehicle was diagnosed and repaired quickly by Saratoga Honda. I am a long time customer. Tom is a great at customer service and communication with customers
John B.
4 out of 5
11/6/2020
Everything worked out fine. It was a pleasure !
Dennis N.
5 out of 5
11/6/2020
Cameron was very polite and represented the dealership well
Ellen P.
4 out of 5
11/6/2020
Job well done....every person was nothing less than PROFESSIONAL!

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