My visit was stress free! Everyone was very helpful, informative and caring. I am very happy with everything Honda
Nick was excellent and help solve issue, thank you Nick
What was lacking in customer service when I bought my car was made up for with my appointments at the service department. They were very timely and kept me very well updated
Everything was great. I do wish my car had gotten a wash
Shawn was wonderful. The service staff was not their normal prompt and helpful selves. I waited over 20 minutes after paying for my car, wasn’t washed which Shawn offered but I couldn’t wait longer. The person servicing my car left all of his Covid garbage in there and was sitting there for 2 minutes while I waited. It was honestly all very annoying. Shawn did his best but the rest of it was frustrating.
Melissa Grasso was very rude in her message delivery and even rolled her eyes. That’s the customer service at Saratoga Honda. There is no need to take customer response or preference personally and treat them poorly.
Addressed my issue promptly, with great consideration. More staff could be better about keeping their masks on (my service staff were great though) - noticed a lot of other dangling masks in service area
Staff is always very helpful and helpful.
Melissa was very professional and explained the service process for me very well. I’ll be back for new tires next week!
Shawn and Nick did a great job. I was disappointed with how the mechanic attempted to fix the hood alignment. The mechanic tried to hide the problem resulting in both sides of the hood not sealing properly. Very, very disappointed with this service.
Everything went smoothly, Was a bit disappointed that there were no snacks or anything to drink while waiting in the lobby ,but I did see that it was because of A politician, and nothing to do with your dealership.
The staff are accommodating and friendly. I got my car back earlier than expected. Thank you
Awesome and all the girls are so pretty
went out of the way to make sure there was no problem with my car.
You guys were great! Really appreciate the prompt service and patience with me. Thanks again!
Mr. Hugg was courteous and thorough.
Lisa and all staff very courteous and conscientious to detail
Thank you very much
As usual, Brian and the service team exceeded my expectations. I appreciate Brian’s honesty.
Social