The service was easy to schedule and went exactly as expected.
Cameron was extremely kind, genuine and professional. I expressed concern over having a potential surprise laundry list of items to repair on my older CR-V and asked if he could tell me in advance instead of large ticket items all at once. Thankfully, because I’ve been faithfully servicing my vehicle at Honda over the years, there were no surprises. Cameron listened to me, valued what I was saying, and made a point to ensure I maintained the trust I’ve come to have with Honda through the years. My husband and I will remain loyal customers because of outstanding customer service you offer!
Love the place! Professionalism personified! Nick runs a great shop!
I am so happy that I have a car dealership that I can trust. I know that the service department is going to be dependable, timely, and cost effective. All of their crew are most welcoming and attentive. Thom, in particular, went above and beyond to solve my Honda’s problem.
I also have to thank the parts department and the mechanics who may not be the faces I see when I visit the service department, but are just as important.
Happy with the service. Thanks
Pleased with the quality of our CRV
Victoria was very excellent.
Timely and helpful. Thank you.
Brian is without a doubt one of the best advisors that I've ever worked with. Brian was in also a major factor in our decision to lease the Pilot vs the Ascent. Zero hassle service has no price tag. Thank you Brian!
Shawn was extremely kind and informative. Thank you for the amazing service.
Victoria and all other personal l was in contact with were courteous and helpful -
Thanks
Natale C
The drop off and car pick up experience was great - very professional and COVID safe. However the problem we asked to have looked at is still occurring .
Everyone was very nice and competent
I have no complaints
Fast, Quick, Easy... Always a Great Job..
We are so impressed by the care we received at Saratoga Honda service department! We had a scare running over a road hazzard and were relieved that we were able to leave the car that night, have it examined the next day, and promptly get the report. Thankfully, no damage found. We appreciate the honesty after having been "raked over the coals" by another Honda not as reputable before moving to Saratoga County. Your communication was excellent, personnel pleasant and friendly, service prompt. Thank you for taking such good care of us!
Everyone was super friendly and did a nice job reviewing everything. I feel like it was a fair price as well. Thank you!
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