Cam was very patient with me and explained all in detail. And they all solved my issues.
It was an easy and nice experience. ..!!
Tom was friendly and helpful. The car was ready when he said it would be. He is a great employee.
Service was great and quick
Tom was great. Efficient, thorough and friendly. I had a great experience at Saratoga Honda.
Thanks
Vicki is awesome and the issue with my car was fixed quickly
the service department is one reason that i will buy another vehicle at Saratoga Honda
Great Job! Lot of repairs needed, well explained and taken care of.
I haven’t had the greatest experience with your service department in the past and I let you know this so I think it’s only fair to say that my experience yesterday was great. You have an asset in Victoria she is on the ball and very knowledgeable. I appreciated her professionalism. Thank you!
Fast courteous service - that’s all anyone asks for. Thank you.
Car was dropped off early on Thursday for a 3:30 appointment for inspection and quick check of fan noise. Never heard back. Called at 6:30 to check on status. Was told Tim was off for afternoon but other service advisor said car wasn’t done. Would need to leave it and would get done first thing the following morning. Didn’t hear anything back next morning so called at 1:00pm to check on status. Another service advisor said I was given wrong information on prior day. Car was fully checked on prior day but needed to order part which wouldn’t be available until Saturday. Didn’t hear anything back on Saturday, so called at 2:00pm To check on status. Was told it was done and just going through final check and paperwork.
The work was fine, but a lack of communication and incorrect communication by Honda caused me to be without my vehicle for most or all of Thursday, Friday and Saturday even though the vehicle was suitable for use and for work that took less than 2 hours
Never ha a problem with your srvice
Victoria was very professional and helpful with a challenging issue detected with my Honda Odyssey.
Ms Valentino provided courteous, friendly, knowledgeable service and was upfront about what the charges would be. The service on the car was excellent. Finally, your safety measures were excellent.
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