It was noticeable that everyone on the Northeast team was responsive to my needs. Everyone I encountered was quick to ask if there was anything I needed or whether I was being helped. And Service, especially Bob did a great job of expediting service on my vehicle. thanks.
Always polite and efficient . Very customer oriented. Great service team
Super helpful guy give him a raise!
I was completely satisfied with Robert but the service itself was terrible they left my car looking bad lied and said they vacuumed and I had to waist my time gas and energy wiping the car down and going back to Acura to have the service people fix the mess they left! Robert got me right in and apologized for them and he had nothing to apologize for he was great! Thank you Robert.,.
Sabrina was fantastic, we were in and out quickly.
Sabrina was great!! Very appreciative that they were able to meet me in Saratoga. Thanks again. Merry Christmas
Great product, always great service!
To start, it wasn't Bob's fault- he was kind and was trying his best. I appreciate his effort.
I waited 6 hours (total), spent nearly $250 dollars, and my problem isn't fixed (at all) and will need to come back again. This isn't a timing belt/water pump job. This isn't even a brake job. This is replacing ONE TPMS sensor on ONE wheel. I know electrical issues can sometimes be tricky, but this is something quick tire job places handle in 20 minutes.
I understand this is an old car, and really isn't the biggest problem in the world, but the time spent for no results is hard to deal with. I need this car to be safe for my son to drive. Hopefully the next time the OEM sensor will play nice with my wheel and I can just get in and out. JFYI I've been considering an RDX (for my wife) and the new Integra (for myself).
Respectfully,
Austin C
I had a great experience and is now a new car owner. Thanks Femi Aloa for your service.
Robert was attentive and ensured I received the service I requested. Thanks!
He did a great job, profession, timely and on point
Robert did an outstanding job!
I will be coming back for all my service appointments.
He went out of his way to explain everything and make me feel
Comfortable.
Thank you!
Service is always great here
Thank you for getting me in today. Going on our trip tomorrow. Very thankful.
Your staff are all very pleasant and the experience is great. Set my expectations well in terms of how long it would take, and then delivered. My only comment is that I’m surprised to see staff without masks when interacting with the public.
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