Had my car for two days still didn’t fix the problem. Had to miss work to take it back. Now it’s been going on 1 week. Thankfully this time they provided a loaner. But a new 2023 should not be having this problem.
The service was very fast despite that I don’t have an appointment.
Was not notified that I would have to reserve a rental to cover any transportation I would need while my vehicle was being serviced. The last 2 times that my vehicle was brought in for a recall, I did not have to sign up for a rental waitlist and a vehicle was provided to me.
I understand that there is a shortage on available rentals due to the high number of people coming in for recalls. However, I was not notified I would need to sign up for a waitlist and was not given an option to be refunded for any ride share spendings.
Not only that, but my vehicle was not ready at the estimated time. I was told to come pick up 10 minutes before closing time. This is unacceptable, given I did not have reliable transportation.
Took time to go over options
Wilson was very friendly and helpful.
The service was great!
Always a pleasure to be taken care of by Ivan! Very kind and professional experience from drop off to pick up!
The noise In the steering I complained about was not addressed
Prompt and very courteous service. Well done!
Ivan was great in getting my Honda Ridgeline repaired. He was friendly and courteous. Thank you.
Great service. Very satisfied
Un trabajandor demasiado atento en su trabajo,me fue de mucha ayuda !!
Daniel was great. Super kind and patient. He made everything go by very quickly and my car was done super early!
Mr. You is Very good recommendation
I recently took my car in for maintenance and Omar helped me with my service appointment. He was super helpful and informative about what the maintenance was for. He also kept me up to date throughout the day about when my vehicle would be ready for pick up. Omar makes the whole experience smooth and easy.
Wilson was great. He was patient and helped explain the service.
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