Service Center

Real Reviews From Verified Customers

Jiansheng K.
5 out of 5
11/14/2020
Good
Erica B.
5 out of 5
11/14/2020
We always receive great service! Thank you Erick for your excellent service and we will be back to complete the work needed. Thank you!
Charlotte S.
4 out of 5
11/14/2020
Ty has been taking care of our cars since he started working there. He is the reason we always come back. He cares and always try to find solutions. He is your best asset alongside with the team that always do a great job.
Corinna K.
5 out of 5
11/14/2020
The team there is always great!!
Benjamin M.
5 out of 5
11/13/2020
I'm very satisfied the service that I have thank you very much for Aaron he so professional.
Cristina D.
5 out of 5
11/13/2020
Excellent service & prompt (estimated time of service delivered)
Ellen R.
5 out of 5
11/13/2020
Ace always provides excellent service every time I bring my car in.
Felipe D.
5 out of 5
11/13/2020
Thanks for attention !!
Gary J.
5 out of 5
11/12/2020
Erick Borja was a model Service Consultant to work with. The Best of the Best!
Ernest F.
5 out of 5
11/12/2020
Fast and accommodating, good job
Eugene K.
5 out of 5
11/12/2020
Thanks for a great experience. Tyrone took great care of us.
Olena M.
2 out of 5
11/12/2020
I had an appointment at 3 pm, and was told the service will take 1.5-2 h. I told Lawrence that I have a meeting at work and need to make sure the service is completed in the promised time. He called me 2 hours later, the oil was not changed and he had some “recommendations”. I told him that I just need an oil change for my car - he said it will take another hour to do the oil change. He was disorganized, and I saw other cars that came after me got serviced first. I told him I need my car back to get back to work. They finished oil change 2.5 hours after my initial appointment time, and he told me it will take another 20 min to prepare report for me. I said I will complain on this service, and miracle report was ready. We are in pandemic, there are no bathrooms or a place to wait. I spent 2.5 hours on a street, end up being late for work meeting because he didn’t treat me as an appointment, and didn’t even say “thank you” when I picked up the car. I paid $250 for just an oil change and felt talked down and treated like he was doing me a favor by servicing my car. I will never bring my car for the service in this location!!!
Elizabeth C.
5 out of 5
11/12/2020
I look forward to sharing my feedback. The staff was great!
Kevin Holland.
5 out of 5
11/12/2020
Great service and friendly people, as always!
Carolyn L.
5 out of 5
11/12/2020
Rey Gomez was my service advisor. He is always professional, knowledgeable, and efficient. He is the reason I use your service center instead of going to an independent mechanic. Carolyn L
Miriam D.
3 out of 5
11/12/2020
Computer system should've shown that I completed my 10k service in Feb 2020, so did not need to pay for another one!!
Jessica N.
5 out of 5
11/11/2020
It’s was an easy transaction with the dealer especially Aaron Wong who kept in touch with us during the process.
Jeanette S.
5 out of 5
11/11/2020
They were efficient and timely
Michelle F.
4 out of 5
11/11/2020
Ace was very nice and explained all of the issues with my car. No problems with the service and I’ll be back.
Deena Z.
5 out of 5
11/11/2020
Ricky was Really nice, and gave excellent customer service!

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