Marina Service Center

Very good service, I will be back for more services. Thanks!

Amazing service!! Highly recommend going to Ray Gomez!

Erick is great service advisor. Thank you

Always have a great experience at Folsom Honda. Aaron is great. Thanks for being there through the pandemic. Glad to be your neighbor.

Always been satisfied with your service

Thank you for completing the work in one day!

Rick was very friendly and professional, the process was smooth and I was highly satisfied with the level of service

Easy to get appointment and timely service. Very helpful staff. Thank you!

Honesty and as always great service.

Great Job

We always experience good service at Marina Honda !

Great! Very pleased as always.

Tyrone was great

Ricky was very helpful and informative. He explained well what was only needed for my car.

Chris was very friendly, communicative, and helpful!

Thank you!

I used the phone number found on the internet (****-****-xxxx) to make an appointment at the Marina Honda service garage. The man offered me a 7:30 am appointment. I was contacted the day before to confirm that I would be there. I confirmed that I will. I arrived at the Marina shop at 7:20 am and waited for the garage to opened. When 7:30 passed and the lights were still out I waited another 10 minutes before I called that same number again to find out what the problem was. My appointment was confirmed by the woman I spoke with. Long story short, the garage finally opened at 8am. It turns out that the number listed as the Marina site was actually a call center and not the Marina garage at all. I was scheduled at the Folsom garage. Honda needs to correct their internet info or at least tell the rep that answers the phone for appts to tell the caller which garage they are scheduled for. I had no idea that the number I called was a call center and not the Marina shop as explicitly listed online. Lawrence Wong explained to me what had happened and said it happens frequently. Honda needs to make the appropriate changes if it wants satisfied customers. This SNAFU left me with a bad impression of SF Honda. The ending, however, was good because I was happy with the service I received at the Marina shop.

Yes the service was informative and fast thank you

I asked before leaving if the battery system was okay. I'm stranded now. Battery is dead and the car won't start.

Great service. Everyone was super nice.