All is well, he did a great job with my car
I was very satisfy with the help and assistance from Mr. Erick Borja and the rest of the employees thank you all very much
Ace was professional and he gave good customer service.
I appreciated the discounted rate
They went above & beyond to help me. Couldn’t be happier
Aaron Wong and your assigned mechanic are doing good jobs by treating my poor sick vehicle. Thank you.
No other comment is added up because you guys has always been the best indeed
Excellent experience. Clean location and has adapted to covid guidelines. Thank you.
Ace delivered my car on time and totally fixed.He is always extremely professional and attentive to every detail.
Please have your employees wear their masks properly. I saw many masks hanging down below noses. I did not feel safe. Otherwise, everything was great.
Helpful and courteous. Above and beyond what I could have asked for in providing customer service. If he's not a manager already, he should be one. Displayed a level of professionalism thats worthy of being taught to others.
Reynaldo did an excellent job listening to my observations and handling the intake of the vehicle. I appreciated the attention to keep the customer safe during this pandemic, e.g. the new pen I used to sign forms, the social distancing of items in the waiting room. Reynaldo very patiently explained what needed to be done to my car and was very service oriented. I would always choose Reynaldo if I could.
Ace is always wonderful!!
Greg is a great service adviser , car was finished as promised and technician did a great job
Eric was extremely helpful and communicated very clearly throughout my experience. I will recommend this service center to others based on the great customer service and the timely work that was done.
Kind and courteous customer service.
Professional service, attitude and competence...
I have a 5 Year/75K Gas Car Doc Maintenance Plan (CDC108721) for my 2017 Honda HRV (3CZRU6H51HM708596). I bought the car and the Car Doc Plan from SF Honda on 01/20/2017. My Customer Number is 16367.
I brought my car in for an oil change on 10/24/2020. To my surprise, Service Advisor Tommy Jung told me that I have already used up the following Car Doc services.
* Fuel Induction Service after 15,000 miles
* Cabin Air Filter
I looked through my service records before I arrived at SF Honda. And I did not recall seeing the above services used already. In addition, Tommy was not able to determine when I used the above two Car Doc services from SF Honda's computer system.
Could you please kindly let me know when SF Honda provided the following Car Doc services to my car?
* Fuel Induction Service after 15,000 miles
* Cabin Air Filter
I would like to obtain the above two services it they have not been used.
The best way to reach me is email However, feel free to call my cell at ****-****-xxxx.
Look forward to hearing from you!
Yan
P.S. Service Advisor Tommy was extremely helpful. He provided me with Chris Hansen's email ( I have since emailed Chris.
They were incredibly organized, quick, and communicative, and did a great job with covid safety! I’ll definitely come back for future service appointments.
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