Karina was courteous and answered questions I posed to her. Thank you.
General Customer service skills: acknowledge customers that have entered, ask if they have been helped.
I patiently waited for the service agent to finish their phone call; he did see me, he turned his head and looked at me. He hung up the phone and proceeded to make two more phone calls. I finally had to ask for my keys as I had already paid online.
Sadly, this is not the first time that this happened with this service agent. I will make sure to schedule with a different agent next time.
Tony was friendly and knowledgeable and efficient. The time it took to finish oil change and tire rotation was reasonable. Waiting room chairs were a little uncomfortable but sufficient.
I was very pleased with Robert
Farr’s service.
Dulsey is always extremely polite & helpful????
Job well done????
Es una persona muy amable y atenta. Me brindo su ayuda en todo momento. Por personas así es que uno vuelve a los lugares. Gracias Abigail!
Work done fast . Good communication.
Friendly and efficient service
Service representative Lewis did a good job. Toyota’s crap policy that caused me to have to jump start my vehicle every day because my battery was defective is a crap policy. I still have no idea why my radio volume does not work. It just STOPPED before the battery died by a few days. I actually regret NOT buying a Chevy Silverado instead of a Toyota. I plan to NEVER buy Toyota again.
Miguel was one of the best service writers I’ve ever worked with very informative thank you
Thank you very much. Nice and courteous service 5 Stars????????
Thank you so much and Jaime was excellent thank you
Jordan was extremely helpful and knowledgeable.
It’s people like her that keeps me coming back.
Friendly and took time answering other questions out my car
The service was great but the battery was only $155 and they charged me $179 for the battery
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