I was once again impressed with your customer service as well as the steps you are taking to keep everyone COVID safe.
Fast, professional, courteous, service
They took a screw out of my tire but I am still concerned there may be a problem in the future.
I appreciated the staff taking care of my need on such short notice, considering how busy service was that day
Thanks for the great service!
Sara is the best....professional, knowledgeable, warm and friendly!
Theresa is consistently reliable in providing updates re vehicle.
Very pleased the tI was taken right away, in mid-afternoon
Terry is a role model example of automotive customer service. She is completely knowledgeable of automotive parts and repairs. Her communication and interaction is friendly and professional. Best experience working with her.
I'm glad that you noticed that the air and gas filters needed to be replaced, thanks for your hard work and determination to get things done.
This was the first time I took my 2020 Forester to your dealership. Everything was perfect. Thanks
Chris S. did a great job. I was very happy with his service. The guy that pulled my car around wasn’t wearing a mask.
Jesse is one of your BEST employees! I have known him at that location for years. Very professional and pleasant.
Service was great and I didn’t have to wait forever.
Rich did a fantastic job with me in very trying times. Please extend my thanks for his action and attention to me as a customer. Thank you! Regards, Orie
Scheduling service online was a disaster. The available times that were offered were not honored. When I scheduled an appointment for Saturday afternoon, I brought my car in to hear from the service manager that they did not have the time to complete my service. It was frustrating and a nuisance. I lined up a ride after dropping my car off to then get to work. Only to learn that the time I scheduled was not available due to The workload that they already had for the day. There was a disconnect between the app on the website and the managers.
I have had a series of very good experiences
with Mr. Scott since I've come to him in the
recent past. He is courteous (very important)
informed,and helpful. I hope to continue this
professional relationship.
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