Service Center

Real Reviews From Verified Customers

Mina N.
5 out of 5
6/11/2022
Thank you for accommodating the service to my schedule.
Chad N.
5 out of 5
6/10/2022
Thank you so much exceeded expectations it was a fantastic experience
Denise H.
5 out of 5
6/9/2022
Great customer service!
Pamela S.
1 out of 5
6/8/2022
It took a while to get an appointment. I called several times and there was no answer. After leaving 3 messages someone finally called me back. When I arrived I didn’t have a mask and the 2 women at the desk were very rude about it.
Grace N.
4 out of 5
6/4/2022
Great customer service from the ladies up front. I know and experience staff shortage. Email response when I first contacted Subaru for service wasn’t that great. There’s room for improvement & also a free car wash would be awesome. I had Honda for 11 years and every time I take it for service I get a clean car . Mahalo.
Carena P.
4 out of 5
6/1/2022
Super fast and friendly service! ??
Howard B.
5 out of 5
5/28/2022
Always treated as Ohana
Reeve W.
5 out of 5
5/26/2022
Superb customer service by service rep’, Lem. He’s one of a kind.
Not Provided.
4 out of 5
5/21/2022
I appreciate how Shayna is very personable and upbeat. Even though she might be occupied when you walk through the door she makes you feel welcomed and that she enjoys what she does.
Maileann S.
5 out of 5
5/21/2022
Thank you for taking good care of my Kona Hyundai.
Jerry B.
4 out of 5
5/20/2022
I experienced a friendly atmosphere with the work done on time and very close to the price quoted.
Gerianne F.
5 out of 5
5/20/2022
Thank you so very much for your excellent service. It's always a pleasure bring my car in for serving at Big Island Motors.
Paul S.
5 out of 5
5/19/2022
Awesome service
Jerry B.
3 out of 5
5/18/2022
We have purchased vehicles at both of your Big Island dealership over a 20 year time. We are sorry that you are no longer a Mazda dealer.
Joy H.
5 out of 5
5/10/2022
I love seeing Shayna. She’s always happy and nice. Full of Jesus love. Your company Is blessed to have her.
Purisima C.
4 out of 5
5/7/2022
Mahalo
Natalie Y.
2 out of 5
5/5/2022
When I came to pick up the car I was told that my front tires had bad wear and were chuncking. Since my car was bought in August or Sept of 2020 and has been driven less than 15,000 miles, it would be helpful to hear from the staff if those tires are defective or why they might have worn out so quickly.-
Takeshi O.
5 out of 5
5/5/2022
Thank you for your great service!
Ilona A.
4 out of 5
5/5/2022
Len was helpful, friendly and knowledgeable. I’m so glad I brought my vehicle into this dealership for service. I will most likely be bringing it back for the next service. Mahalo!
Matthew N.
5 out of 5
5/4/2022
The staff at Big Island Motors are always professional and treat their customers with the utmost respect. I always have a pleasant experience when I go to service my Subaru and also I love my Outback and have never had any regrets about buying it from there.

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