Land Rover Stevens Creek Auto Repair Service

Really good attitude and cooperative spirit. Very much appreciated.

Exceptional experience with Adrian, thank you for your help!

Everything from scheduling to pick up was excellent

Several issues with the service . For a week I would call every day several times to schedule the appointment but no one in service ever picked up . Left messages and sent email too . Finally had to go in person to set it up . Then I was told it would only take 2 hours and I could wait for it , but when I dropped off the car (20 minutes early) I was told NO, come back end of day “ the technician isn’t here yet and there are several cars ahead of you “. Then there was no loaner , so I was given an UBER ! Awful experience over all , and MUCH WORSE than other LR dealers like Newport Beach where I bought the car . You guys can’t spell Service !

Side camera problem was not fixed. There is a lost area of the image on the passenger side (top view of vehicle), which I did show my assigned service rep when I dropped off the car. I was trusting enough not to have double checked when I picked up my vehicle, when I was told that there was no problem with my cameras after the software was reset. I am upset because it is very difficult for me to schedule another trip to the service center.

Adrian responded to my needs promptly and professionally. Thank you.

No comments

Sam was courteous, helpful and communicative. Thank you!

Service was great but prices seemed too high.

Great service and communication. Thank you

Profesional