The actual service was very convenient and quick. The staff and shuttle driver were friendly and accommodating.
However, I noticed several new scratches and dents on the passenger, driver side and hood of my car after it was serviced. I will be calling back tomorrow morning to talk further about it.
Molly is very knowledgeable and helpful and strives for complete satisfaction.
I would rather wait until we get our car back before I decide my level of satisfaction. Your question is unfairly designed to ensure a positive response. That being said, we had a satisfactory experience this morning.
Initially I was not satisfied but followup phone message from Justin was appreciated. It seems the delay was due to recall on my vehicle, so thank you
Good job it took a he longer then they told me but all good
Easy to schedule and was done on time
MySubaru app is still blocked with Starlink notice
He is an amazing employee and is very knowledgeable polite and makes every visit enjoyable.
Good communication and a job well done.
What would be nice is some outdoor seating for waiting. A picnic table perhaps and a few benches? Nice spring and fall days are nice outside. And with COVID it would be a very welcome thing.
Molly has always kept me satisfied
Shawn always treats me super well with my State P
Great job. Faster than expected
Service Department Rocks!!! Stephen, Chen, and Andrew are the best! Major reason why we bought a car at Imports. They are honest, friendly, and thorough.
Everyone was very pleasant
Thank you for the great service.
Everything was done up to standard as expected.
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