Very professional, completed the job successfully.
Very helpful and friendly ????
Jordan Langmayer did a great job of making sure my vehicle was safe and helping make sure the aliment was good
Customer service ,,Jerald ,, at Kocourek was really good ,always informed you on what’s going on and describe things to you so you understood what all needed to be done,All in all it was a nice experience , Rodney W
I bought a new subaru Forester fall of 2020. I did not receive any free oil changes. It's been 9 years since I bought a new car and had at least 2 free oil changes on that kia sportage. Its just good customer service. Your customers will truly appreciate it. Thank you, Marlene W
Jerald Tice is always helpful makes a person feel at ease when bringing in a car for service. Thank you!!
She's a professional in my opinion. There should be more of these kind of people.
Thank you for the free car wash!
Aaron was courteous and professional.
As always, I got great and very friendly service at Kocourek. You have excellent staff who are good at their jobs!
Great job. Appreciate your employees and service
My 2012 Eos had a water pump replaced last week, the bill was $1236. While filing the receipt in my folder at home, I found a class action settlement notification that included my vehicle. The notice included a warranty extension up to 10 years. I came in today to speak with your Service Manager who recognized the notice and ran my VIN to confirm warranty coverage. He apologized, told me I shouldn’t have been charged, thanked me for coming in so that he could make it right, and issued a refund to my credit card. If I had not found this on my own, I would never have received this refund. I very much appreciate the correction today, but also hope that future visits include searching for recalls or warranty items at the time of service. Thank you!
Greg is always so nice and attentive to service questions and concerns I may have. Excellent to work with
Not much to tell brought my Ford in for a recall and the servicemen were very polite and courteous
Shawn and the Service Tech Andy are very knowledgeable and were very helpful.
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