I have purchased three vehicles from Kocourek Nissan over the years. They have always provided me with exceptional service, and professional and courteous staff. I know I can rely on their team to take care of my vehicle needs.
Cheleng is fantastic. He is knowledgeable and very thoughtful. My questions are always answered. When I need another vehicle it will be bought at Hyundai not for the brand but because of how Cheleng takes care of me. I know behind the scenes there are many qualified people that don’t get the praise but Cheleng is that personality that you must have up front. Thank you to everyone.
Well done.
Pricing has always been a downfall of Kocourek. I’m working on getting pricing on the service elsewhere. Ive been given the runaround many times in the past. George was good today despite being told it’s probably covered under an extended warranty....only later told that was incorrect because that had expired due to high mileage and got an estimate of over $3,000 instead. Been meaning to write a letter of all the run around a I’ve been given but don’t have enough tome in a day to do so.. Starting from day one when I bought the vehicle. Doubt I will purchase from Kocourek again. Had better luck at the Toyota dealership.
Very knowledgeable and helpful!
Andrew was great. Very organized and made my appointment go quick and efficient. Great job.
Staff was kind and courteous.
Excellent service Everything well explained.
All my questions were an. He also helped me determine what the best coupon would be. It's a big deal when they care about saving the customer money.
Very professional and thorough service.
I really enjoyed working with Mr Lor. He takes his time to explain everything that they would like to do. He is the main reason I keep coming back. Tom Z
Very Professional and answered all my questions to my satisfaction
As always, I have had the best communication while working with Andrew. Although the problem with my car is frustrating, it hasn't been anyone at Kocourek's fault.
I appreciate the great customer service upon arrival until I drive away!
Jordan was very helpful and pleasant to work with.
Friendly, clear communication. Comfortable experience.
Very personable and professional individual.
Shawn was very friendly and thorough and the issue
that I had was resolved. The Service Dept. also
completed an oil change, tire rotation and car wash. I drove away pleased with the service.
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