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Service Center Review Summary
4 out of 5
3/8/2025
Kevin Lam went over and above to help me today ??
4 out of 5
3/8/2025
Andrew Sharma was very helpful and kind when talking to.
5 out of 5
3/8/2025
Andrew Sharma was the best. He was very thorough and professional.
5 out of 5
3/8/2025
Sal was awesome! He was very helpful, provided great and thorough customer service and honesty made my experience very positive! Thank you Sal
5 out of 5
3/8/2025
As I have said before Joseph explains all of the services recommended and answers all of my questions thoroughly.
5 out of 5
3/8/2025
Excellent service and good advice from
Mr Michael Barr
5 out of 5
3/8/2025
He was very nice gave details regarding my car.
5 out of 5
3/8/2025
Amazing!
5 out of 5
3/8/2025
Very professional. Makes extra effort to make sure I am taken care of.
5 out of 5
3/8/2025
Great customer service, as always
4 out of 5
3/8/2025
Oscar kept me posted & I only waited 1 1/2 hours.
5 out of 5
3/8/2025
Robert was great. I give him a 10 for the first time as my new Adviser.
4 out of 5
3/8/2025
Arbenz patiently worked with me and the mechanics have been checking all possible cause of the issue. I appreciate all the hard work and sincerity. Thank you
5 out of 5
3/8/2025
N/a
1 out of 5
3/8/2025
Can’t say yes as we are still waiting on next step as the noise is still present. It has now moved to the rear passenger side wheel
2 out of 5
3/8/2025
Very disappointing experience. My appointment was made at 930am initially was told it would be 2 hr wait time was ok with waiting no problem I’ll stay and wait. 2 hrs passed by approached the rep that was helping me out said maybe another 30 min or so I’m like ok I can wait a lil more. I waited a total of 6 hrs + I have no problem with how long it takes to service my vehicle correctly but the audacity & un-professionalism of not being communicated that from the beginning & it would take longer then 6hrs to get my vehicle back is truly disappointing. Set expected wait times correctly! If I would’ve known that from the start I would’ve never stayed as long as I did and would’ve left the dealership when I dropped off the vehicle.
5 out of 5
3/8/2025
Nate is an excellent and highly professional service agent
5 out of 5
3/8/2025
Joseph did great !
4 out of 5
3/8/2025
This was my second time working with Arbenz. Just like the first time, Arbenz was professional and showed true empathy regarding my frustration with the fourth a/c repair on this car. Arbenz has a knack for putting me at ease when it comes to auto repairs which is a true asset for a service advisor. I couldn’t be happier with the service Arbenz provided.
5 out of 5
3/8/2025
Service was quick. Thx.
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