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Service Center Review Summary
5 out of 5
1/19/2025
Michael Connelly always takes good care of us!! ????
4 out of 5
1/19/2025
Matt did a good job as a service writer…though it shouldn’t take 5 hours to rotate tires and update 3 software recalls.
2 out of 5
1/19/2025
Waiting about 10 days without warning seemed excessive
5 out of 5
1/19/2025
Excellent service from Kia Covina and Matt—efficient, friendly, and professional!
5 out of 5
1/18/2025
Matt is very helpful !! thanks him my car was ready in time I’m so thankful
5 out of 5
1/18/2025
I am happy with the results !
Thanks to Eric Perez.
5 out of 5
1/18/2025
Matt is a help ful and informative guy i Give him a 5 Star Rating
5 out of 5
1/18/2025
Great service
I was in and out in real fast
5 out of 5
1/18/2025
George Arroyo was always pleasant and professional the times we spoke. I'm happy doing business with Covina Kia.
5 out of 5
1/17/2025
George was very kind and called me often to keep me informed of what was going on with my car. I've been to this kia numerous but this was the best experience by far.george is a great addition to the team.
5 out of 5
1/17/2025
Eric was very helpful and provided great customer service.
5 out of 5
1/17/2025
Thank you
4 out of 5
1/17/2025
Mike Connelly has been our service advisor for 3 to 5 yrs and I would never deal with anyone else I dont make my service appointment on the days that Mike is not there.
5 out of 5
1/17/2025
Mike kept me informed every step of my car service, Mike is always very helpful, knowledgeable, welcoming and very professional!!
5 out of 5
1/17/2025
Great job
5 out of 5
1/17/2025
Everything went very well
4 out of 5
1/16/2025
Matt was exceptionall as is the whole team at Kia Covina. They are all always so courteous and helpful. I appreciate that Matt text me that if I needed anything or had any questions I could text him. I love that a team member always calls me when my car is done being serviced. I’m never pressured into adding services to my car. However, I do appreciate the suggestions they do offer. Last visit we did many of them. It is always a pleasure to go there!
5 out of 5
1/16/2025
Eric was awesome. He explained everything really well.
1 out of 5
1/16/2025
I don't believe an appointme
nt was necessary since my car sat untouched for an hour and a half. Appointments should mean something to the customer and more importantly the dealership.
5 out of 5
1/16/2025
Excellent service today!!
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