Arrowhead Land Rover Auto Repair Service

Well done!

Wonderful job’s

BMW service was honestly much better

I love the door to door service. Thank you.

Cody was wonderful to work with! He was kind, Informative and great service

Great detail service. Anthony was also great as well as my experience with Zack in the parts department.

Ryne was great! We will be back.

Ryne was great kept me informed all through the process very pleased

Rhyme has always been completely professional and very personable during my visits. He has always filled me on the status of my car and has made me feel at ease with the care that my car was given. He is great!

Cody has always taken care of our Jaguars’ service needs. He is always professional, friendly and keeps us informed of the vehicle’s status throughout the process. Well done , Cody….

Excellent service.

Anthony was wonderful

Was a good experience, the person who pick me up to get my car back, he does outstanding job. Thank you

Cody provided great customer service; he was very efficient and respectful of my time. Shannon

From start to finish your service department was completely transparent and went above and beyond. Noah was great to work with and kept us informed the whole way through. Thank you

Thanks for the great customer service

The service and speed of getting my car into your shop was fabulous as I was from California and the issue happened on a trip to Arizona. However, picking up my car was a bit frustrating as the paperwork was clipped to something else, the young man did not know how much we were supposed to pay with the insurance coverage and when my car was brought out it was covered in dust. The first thing I did was go to a car wash. That was disappointing. But the repairs were great!

Well, when I got there, I was told to program a new key for my vehicle would include the key in the program for $250 when it was completed a couple hours later I was told by the gentleman that my car would’ve been detailed while it was not and if it was, it was poor detailing. Also, my statement stated that I owed $856 and some change, but I do have an invoice that was sent from you dealership. That stated it was $250. I asked the gentleman what is the discrepancy because this is what I see but when I go to try to pay it online it’s saying $856 he didn’t have any answers for me. He would not give me the key fob he says he could. I cannot leave here with it and I traveled over six hours for this. I just explain to him that I’m sorry I can’t pay that that’s not what I was told and that’s not what he represented to me either. I would really like some clarification because I do need the second fob. I hope to return get a return phone call from management today on this discrepancy one dissatisfied, customer.

Friendly and excellent service

Promised service, windshield replacement, not accomplished. Lost a day of leave and travel costs; driving away with same broken windshield and frustration. I will seek service from other JLR service center.