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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/6/2025
Always quality service at Arrowhead
4 out of 5
2/6/2025
I went in to get my Range Rover serviced and had a great experience everyone is very helpful and I would recommend going in to get serviced at Jaguar arrowhead.
5 out of 5
2/5/2025
Customer service was phenomenal, and I will definitely return. The process was smooth from beginning to end.Cody was great at tr service center
5 out of 5
2/5/2025
Great Place
5 out of 5
2/1/2025
Noah made what could have been a scheduling problem work for me. He was willing to do whatever it took to help me out. That's customer service and it was appreciated!
4 out of 5
2/1/2025
Your service goes above and beyond. Service knew we were traveling 3.5 hrs to you just for service and proactively offered us a loaner so we didn’t have to sit for hours waiting! Impressed!
4 out of 5
2/1/2025
It was great working with Josh.
2 out of 5
1/31/2025
The service people are very nice however they seem to always be incredibly stressed out. It takes a long time for anyone to get back to me with any answers on both Service experiences. I’ve had one department doesn’t seem to know what the other one is doing. this is not what the sales person told me would happen when I bought the car. The concierge service was supposed to be seamless and easy.
4 out of 5
1/31/2025
Allen was awesome, ???? He was so awesome, he might have to dial it down for his fellow advisors to catch him!
5 out of 5
1/30/2025
Josh and staff was great. Fast service
4 out of 5
1/30/2025
Need to do a better job washing the cars
5 out of 5
1/30/2025
Allen is knowledgeable, kind and compassionate. He delivers what he promises. His staff were punctual and took care of my car without issues. From someone who drives across the desert regularly, peace of mind is very important.
4 out of 5
1/30/2025
I would recommend the dealership overall. However, I would not recommend Cody. I was called to bring in my vehicle to complete a service that was not done at the last visit per company audit. Cody is not great at communicating, at this visit or previous visits. My windshield was broken while in the dealerships possession and no one can tell me how it happened. I was initially asked by Cody to go through my insurance to repair. I was then told that it would be repaired. I was told that my car was ready for pickup and when I arrived, the window was not repaired. The dealership still has my vehicle. A two hour visit has turned into nearly two weeks of the dealership having my car. I would recommend the dealership because Josh has jumped in for the third time, and taken over to rectify the issues. Josh gets a gold star.
5 out of 5
1/29/2025
The team is always helpful and courteous.
5 out of 5
1/28/2025
Everyone at Arrowhead is just a pleasure to deal with.
Big Thank you to Noah , Derick and Darcy !!
4 out of 5
1/26/2025
Allen Tuning is outstanding! He gets things done
4 out of 5
1/25/2025
Noah is great and I love the dog the most thank you
5 out of 5
1/24/2025
I was completely impressed with their professionalism and customer service.
2 out of 5
1/24/2025
You have the most expensive service appointments of any manufacture . My next vehicle will not be a Land Rover.
4 out of 5
1/23/2025
Josh is a rock star!
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