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Service Center Review Summary
5 out of 5
1/8/2025
Knowledgeable and professional employees in your service department, kind attentive, and answered all my questions. Very impressed with the quality of service. Thank you.
5 out of 5
1/5/2025
We were delighted with the friendliness and thoroughness of our service advisor Cody. Our whole experience at this dealership stands in stark contrast with land rover jaguar of Bellevue {WA), our previous service center. No more attitude or snobbiness! Will def be back!
5 out of 5
1/4/2025
Michael is friendly and knowledgeable he is professional and I truly appreciated his level of communication. I did not have a great experience with my sales person but Michael made up for it by having excellent communication and making sure my service went smoothly.
5 out of 5
1/2/2025
Friendly, quick, and polite.
4 out of 5
1/1/2025
Welcome
5 out of 5
1/1/2025
Amazing staff and service
5 out of 5
1/1/2025
Very fast
5 out of 5
1/1/2025
Noah’s service was perfect. He went above and beyond to help.
1 out of 5
12/29/2024
Noah did not even acknowledge me when I came in to pick up my vehicle and he had quite the attitude. Very disappointing!
4 out of 5
12/28/2024
Michael provides excellent service. He is knowledgable, respectful and professional. One of the few things I truly appreciate is the constant update he sends me while my car is being worked on. I will recommend Michael to my family and friends (who have bought cars from your dealership) and have them ask for him when they bring their car for service. I am happy and satisfied with the service. Thank you.
5 out of 5
12/28/2024
Huge thank you to Michael Wagner. So appreciated his knowledge and more importantly, his kindness.
5 out of 5
12/28/2024
Very cooperative personnel
2 out of 5
12/25/2024
After spending $4800.00 you would expect professional Service Techs to be Trustable and give the car back without issues especially on Christmas Eve. As soon as as we got the car home our car was leaking fluid all over the drive way. We as a family were going to attend a family get together but we didnt even know if we could safely drive the car. We stayed home missing our engagement. Very disappointed ! I decided to take the car bottom skid plate to find out it was full of antifreeze. There was also a new nut and quick fastener in the coolant. Il’m beside my self.
I have pictures if you want them. I hope Senior Manage provides a credit.
Regards Scott C
5 out of 5
12/24/2024
Sales and service were both very helpful, especially my salesperson Hunter.
5 out of 5
12/24/2024
Excellent service from Cody Bates and the entire JLR Arrowhead.
1 out of 5
12/24/2024
The door handle that was painted to replace my 'manufacturer defective' one was not quality controlled. It had paint dimples that were obvious and should not have been released to the customer. After 4 months of delay, this is what was deemed acceptable by someone.
5 out of 5
12/23/2024
Michael gives excellent customer service.
5 out of 5
12/22/2024
Best service team ever!!
5 out of 5
12/21/2024
Micheal was very professional & informative.
5 out of 5
12/20/2024
Cody is fantastic - he makes service simple! Thanks!
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