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Service Center Review Summary
5 out of 5
11/28/2024
Josh was very helpful!!
5 out of 5
11/27/2024
Excellent service…????????????
5 out of 5
11/27/2024
I had a great experience. Michael Wagner is a professional guy, he was able to help me out and answer all my questions. Also he kept me updated while my car was been work on. Thank you Michael.
5 out of 5
11/26/2024
Reception was very professional and with great communication. I salute them ????????????????????????????????????
5 out of 5
11/25/2024
Josh was a great help
5 out of 5
11/25/2024
Allen was great!
5 out of 5
11/24/2024
Great customer service and excellent service department.
5 out of 5
11/24/2024
Your service department was very organized, helpful and responsive
5 out of 5
11/23/2024
Micheal was helpful, reassuring, friendly and professional.
Made it a pleasant experience!
5 out of 5
11/23/2024
Noah is amazing and he makes the experience worth going to Arrowhead.
5 out of 5
11/22/2024
Very nice stuff took care of my car and clean job.
4 out of 5
11/21/2024
Allen was super attentive to my needs and concerns as to the battery that was replaced! Darcy got the scheduled appointment and the video inspection is a great service perk. Could not asked for more exemplary service from the whole organization to include responding to an inquiry way outside business hours. The whole matter was handled really impressively.
4 out of 5
11/20/2024
Land Rover Arrowhead Service Dept. was professional, courteous and
determined to find the answers to the problem I was having with my
2023 Land Rover. I would like to especially thank
Jake, Michael and Derrick for their investigative efforts to solving the problem.
5 out of 5
11/18/2024
Cody is an excellent person when it comes to taking care of customers. This is based on my last few years of expat working with him. He demonstrates accountability and ownership around solving issues and has always done it well. Thank you Cody!!!
5 out of 5
11/14/2024
Both Cody and the gentleman who delivered my car to my home were wonderful! It was extremely helpful of them to have brought me my car and I really appreciated it.
5 out of 5
11/13/2024
Josh was very helpful getting my vehicle back.
5 out of 5
11/13/2024
Josh always does an excellent job of explaining things and keeping me informed through the repair process.
4 out of 5
11/13/2024
This was my first time in your service department. Things could not have gone smoother, and I am crazy picky. Great job!
3 out of 5
11/11/2024
It’s wrong to charge your client credit card fees. You are selling expensive cars and the least you can do is take cards as they come and not charge your patron for it. Or if you do, baked it into the cost so we are not seeing it. But the way it’s working right now feel like nickel and diming your patron.
4 out of 5
11/10/2024
Michael was excellent and truly has the customers best interest in heart. His communication was excellent and he was always responsive. Haven't had customer service like this in a long time and I'm glad people like him are still out there.
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