Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
1/20/2025
Very happy with everything, friendly and professional
4 out of 5
1/19/2025
Manny was great…. Very reasonable solution to a complicated issue.
4 out of 5
1/17/2025
Manny is great!
4 out of 5
1/17/2025
Great service
every time I
Go to the dealership & service dept
1 out of 5
1/16/2025
I made an appointment in which I had to wait 2 hours for my car to be looked at. Then I waited another hour for the advisor to give me the diagnosis. All the while there are a handful of mechanics standing around and talking and my car is sitting there. I was very disappointed with Audi and feel that this level of service is inexcusable.
5 out of 5
1/13/2025
Manny went out of his way to help us with our service on January 11th. We appreciate all his assisstance.
4 out of 5
1/10/2025
Just thank for you service
5 out of 5
1/9/2025
Look forward to it. Great customer service and support.
5 out of 5
1/9/2025
Very professional and super customer servic
5 out of 5
1/9/2025
As always manny is amazing!
5 out of 5
1/8/2025
Manny is a great service man.
4 out of 5
1/7/2025
Look forward to receiving survey in the next couple of days to give feedback on job well done. Thank you
2 out of 5
1/7/2025
Sorry, pressed wrong button. Totally satisfied with service provided by Audi Monterey Peninsula.
Larry N
4 out of 5
1/6/2025
Manny is always great to work with! Knows his stuff and is a great communicator. Thanks, Manny!
4 out of 5
1/5/2025
Sidney does a great job.
5 out of 5
1/4/2025
Excellent experience!very professional on all accounts
5 out of 5
1/4/2025
Excellent customer service!
5 out of 5
12/31/2024
Thank you
1 out of 5
12/31/2024
Unfortunately Audi has been unable to solve the issue with my car. I understand it is a strange intermittent problem with the MIL light that isn’t affecting the operation of the car, but still that’s not acceptable. And when last I called Audi about the light coming on yet again Manny said he would talk to his chief engineer and then call me back but he never did. So now I need to follow up again. This is just not good service.
5 out of 5
12/31/2024
As always, Manny Serrano, as well as the other service team members were helpful and professional. I have no problem recommending Monterey Audi Service .
Loading...
Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials
Social